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Mission Statement

Vision: Witmer Associates, Inc. strives to deliver quality products and service to our Customers in a timely manner, at a competitive price.

Mission: Witmer Associates, Inc. will strive to build the most reliable, flexible, secure and cost effective e-commerce website possible; positioning the company as the premier e-commerce based, local and nationwide supplier of public safety equipment and services. We are committed to the continuous improvement of performance at every level of the organization, making total quality the highest priority in all aspects of work performed. Our “Total Quality” commitment is evident in our positive attitude, dynamic forward thinking, and professional delivery of service to our Customers.

Interested in starting a career with Witmer Associates? For a listing of our current job opportunities, please click here.


About Us
OfficerStore.com is owned and operated by Witmer Associates Inc. Our sister site, TheFireStore.com has been serving Fire and EMS professionals since 1996. Our corporate headquarters is located in Coatesville, PA - about an hour northwest of Philadelphia. This new, state-of-the-art facility includes a large showroom, customer service center and national distribution center.

OfficerStore.com was launched to more fully meet the demands of the law enforcement community. Our long standing reputation within the fire fighting industry gave OfficerStore.com instant recognition and credibility.

One feature that sets OfficerStore.com apart from the rest is the Custom Badge Design Center. Our Build-It, See-It, Buy-It program represents the most advanced technology in online badge ordering available today. OfficerStore.com represents Blackinton and Smith & Warren (the two biggest names in the badge industry) and is continually adding new badge styles. This allows customers to choose from numerous badge styles, design the layout of their badge and preview their custom badge before purchasing it.

Customer Service is the highest priority for Witmer Associates. As a result of keeping the customer at the top of our priority list, ordering and distribution improvements are continually taking place. Past improvements included a fresh look to the website, an integrated sale and accounting system as well as the implementation of a sophisticated barcode/scanner system that increases the accuracy and processing time for each order.

On October 1, 2005 Witmer Associates, Inc. acquired Pennsylvania Police Supply of Chalk Hill, PA. Pennsylvania Police Supply is known throughout the state as the leading provider of law enforcement equipment and supplies. This acquisition allowed OfficerStore.com to rapidly expand the wide variety of products available.

Also, in October of 2005 Witmer Associates moved its operations to a new 35,000 square foot company headquarters. With increased efficiencies, additional warehousing capabilities and an ever expanding product line, OfficerStore.com continues to position itself to be the new leader in the law enforcement supply industry.

Thank you for your support and we look forward to a long and mutually rewarding relationship as we continue to equip you with the best equipment the industry has to offer.


Witmer Associates, Inc. Headquarters

Thank you for visiting OfficerStore.com
 





© Witmer Associates, Inc.  2008. All rights reserved.
104 Independence Way., Coatesville, PA 19320
Phone: 800-852-6088   Fax: 888-335-9800
Questions? Comments? Click here to email Customer Service
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Customer Call Center Hours:
  Mon-Fri:
Sat: 		8:30am - 5:30pm EST
10am - 2pm EST

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