 |
|
Browse by Manufacturer:
|
|
|
|
Browse by Category: |
|
|
Mission Statement
Mission: Witmer Public Safety Group’s mission is Equipping Heroes™. We sell and service the products used by first responders to ensure their safety, maximizing their ability to protect and serve the general public.
We deliver reliable, high quality goods and services in a timely manner and at a fair price through multiple channels including two ecommerce websites, four retail locations, a large outside sales force, and participation in leading industry trade shows and events. Our product assortment is the most comprehensive in the industry. Key positions within the company are staffed by experienced fire, police, EMS, and military personnel, allowing our staff's real world knowledge to contribute to the relevant products we offer to our customers — America's Heroes.
About Us
OfficerStore.com is owned and operated by Witmer Public Safety Group Inc. Our sister site, TheFireStore.com has been serving Fire and EMS professionals since 1996. Our corporate headquarters is located in Coatesville, PA - about an hour northwest of Philadelphia. This new, state-of-the-art facility includes a large showroom, customer service center and national distribution center. 
OfficerStore.com was launched to more fully meet the demands of the law enforcement community. Our long standing reputation within the fire fighting industry gave OfficerStore.com instant recognition and credibility.
One feature that sets OfficerStore.com apart from the rest is the Custom Badge Design Center. Our Build-It, See-It, Buy-It program represents the most advanced technology in online badge ordering available today. OfficerStore.com represents Blackinton
and Smith & Warren (the two biggest names in the badge industry) and is continually adding new badge styles. This allows customers to choose from numerous badge styles, design the layout of their badge and preview their custom badge before purchasing it.

Customer Service is the highest priority for Witmer Public Safety Group. As a result of keeping the customer at the top of our priority list, ordering and distribution improvements are continually taking place. Past improvements included a fresh look to the website, an integrated sale and accounting system as well as the implementation of a sophisticated barcode/scanner system that increases the accuracy and processing time for each order.
On October 1, 2005 Witmer Public Safety Group, Inc. acquired Pennsylvania Police Supply of Chalk Hill, PA. Pennsylvania Police Supply is known throughout the
state as the leading provider of law enforcement equipment and supplies. This acquisition allowed OfficerStore.com to rapidly expand the wide variety of products available.
Also, in October of 2005 Witmer Public Safety Group moved its operations to a new 35,000 square foot company headquarters. With increased efficiencies, additional warehousing capabilities and an ever expanding product line, OfficerStore.com continues to position itself to be the new leader in the law enforcement supply industry.
Thank you for your support and we look forward to a long and mutually rewarding relationship as we continue to equip you with the best equipment the industry has to offer.
Our Guarantee
OfficerStore.com provides our customers with high quality products at exceptional prices. Our guarantee and return policy is stated below for your convenience:
- We will quickly replace, refund, or exchange any defective product.
- Refunds & exchanges cannot be given before merchandise is returned and examined.
- We will quickly replace, refund, or exchange any unused products that do not meet your expectations. All returns must be made within 30 days of purchase.
- OfficerStore.com will give a 100% credit for the cost of your return products (not including shipping costs.) If the error is ours, your shipping costs will also be refunded.
Locations & Hours
Headquarters
Coatesville, Pa.
Monday-Friday: 8:30-5:30 EST
Saturday: 10-2 EST
Sunday: Closed
104 Independence Way
Coatesville, PA 19320
Phone:800-852-6088
Fax:888-335-9800
Chalk Hill, Pa.
Monday-Friday: 10-6 EST
Saturday: 10-2 EST
Sunday: Closed
2961 National Pike
Chalk Hill, PA 15421
Phone:800-437-1801
Fax:724-437-0277
Williamsport, Md.
Monday-Friday: 8-5 EST
Saturday: 9-12 EST
Sunday: Closed
416 S. Conococheague Street
Williamsport, MD 21795
Phone:888-560-3473
Fax:301-223-1188
Abbottstown, Pa.
Monday-Thursday: 9-6 EST
Friday: 9-7 EST
Sat-Sun: Closed
430 West King Street
Abbottstown, PA 17301
Phone:800-834-0839
Fax:717-259-8390
|
|